Privacy Policy
Last updated: 5 October 2026
SocialRise ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use the SocialRise application ("Service") and this website.
Who we are
SocialRise is operated by:
- Sam Windle (Sole Trader)
- ABN: 26 516 614 022
- Location: New South Wales, Australia
- Email: contact@socialriseapp.com
The waitlist on this website
When you join the waitlist we collect your email address, the suburb or town you enter (optional), your confirmation that you are 18 or over, and which ad or link brought you to the page (for example "meta/waitlist").
We use these only to tell you when SocialRise launches, and to prioritise the areas where people are waiting. We do not sell or share waitlist details with anyone, and we do not add you to any other mailing list.
Waitlist entries are stored by our website hosting provider (Netlify, which may store data in the United States) and are deleted once SocialRise has launched in your area or within 24 months, whichever is sooner.
To be removed from the waitlist at any time, email contact@socialriseapp.com from the address you signed up with.
Website analytics
We use two analytics tools on this website:
- Meta Pixel (Meta Platforms, Inc.) to measure how our ads perform. It records that you visited this page and whether a waitlist sign-up happened. We do not send your email, suburb or anything else you type to Meta. See Meta's Privacy Policy.
- Microsoft Clarity (Microsoft Corporation) to see anonymised page interactions such as scrolling and clicks, so we can improve the page. The waitlist form is masked, so what you type is not recorded. See Microsoft's Privacy Statement.
Both tools use cookies or similar identifiers and process data under their own privacy policies, including outside Australia. You can limit this with your browser's cookie settings or an ad blocker; the waitlist form works either way.
Information we collect in the app
When you use the SocialRise app we may collect the personal information you give us when you create an account and use the Service, including your name, email address, date of birth (to confirm your age and show it to other users), gender, city, bio, profile photos, the plans you create and join, your messages and your location while you use location features.
How we use your information
We use your personal information to:
- Provide and operate the SocialRise platform
- Match you with other users and group activities
- Enable messaging and group interactions
- Improve and personalise your experience
- Communicate with you (updates, notifications, support)
- Ensure safety, prevent fraud and enforce our terms
How we share your information
We may share your information:
With other users
- Your profile, activity and interactions may be visible to other users within the app
With service providers
- Including hosting, analytics and infrastructure providers (e.g. cloud services)
With business partners
- Where relevant for features, promotions or integrations
If required by law
- To comply with legal obligations or law enforcement requests
With your consent
- Where you have agreed to a specific use
Overseas disclosure
Some of our service providers may store or process data outside Australia, including in countries such as the United States.
We take reasonable steps to ensure that any overseas recipients handle your personal information in a way that is consistent with Australian privacy laws.
How long we keep it
We retain your personal information only as long as necessary for the purposes outlined in this policy. Typical retention periods:
- Account data: duration of account plus up to 24 months after deletion
- Support data: up to 24 months
- Usage and analytics data: up to 24 months
- Waitlist data: until launch in your area, or up to 24 months
We may retain data longer if required by law or for legitimate business purposes. When no longer required, data is securely deleted or anonymised.
Your rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate or outdated information
- Request deletion of your data (subject to legal obligations)
To make a request, contact us at the email below.
Complaints
If you believe we have breached your privacy rights, you may contact us. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
If we experience a data breach that is likely to result in serious harm, we will notify affected users and relevant authorities as required under Australian law.
Age requirement
SocialRise is intended for users aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that such data has been collected, we will delete it.
Third-party services
We may use third-party services such as Google (e.g. Google Places and Firebase, including Firebase Crashlytics for crash reporting) and, for this website, Netlify, Meta Pixel and Microsoft Clarity. These providers may collect and process data in accordance with their own privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via the app, this website or email.
Contact
If you have any questions or requests, contact us at contact@socialriseapp.com.
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